Top Tails Neurodevelopment Clinic CIC

Version 1.1 – 24 February 2026

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1. Who We Are

TopTails Neurodevelopment Clinic CIC provides assessment-led, structured canine-assisted therapeutic support and educational services.

Address: 8 Edward Place, Dunblane, FK15 9HN

Email: clinictoptails@gmail.com

Safeguarding Lead: Brian Irwin

We operate in accordance with UK GDPR and the Data Protection Act 2018.

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2. Personal Data We Collect

• Name, email address, and contact details

• Information provided in enquiries or intake forms

• Session records and notes

• Payment and invoicing records

• Safeguarding-related information where necessary

• Basic website usage data (via Wix analytics)

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3. Lawful Basis for Processing

• Contract (to deliver agreed services)

• Legitimate interests (operational administration)

• Legal obligation (accounting and safeguarding duties)

• Explicit consent (where required for sensitive data)
   

4. Data Retention

• General enquiries: up to 12 months

• Client records: typically 7 years after final contact

• Financial records: 6 years (standard accounting retention)
   

5. Your Rights

You have the right to access, correct, request erasure (where legally permissible), restrict or object to processing, and withdraw consent where consent applies.

Requests should be sent to: clinictoptails@gmail.com

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6. Cookies

This website uses Wix hosting infrastructure and standard Wix analytics. A cookie banner is provided where required.

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7. Updates

This policy may be updated periodically. The latest version will always be published on the website.